Terms and Conditions
Utoljára frissítve: 2026. 10. 19.
**Effective Date: January 1, 2025**
## 1. Introductory Provisions
### 1.1 Service Provider Information
**Name:** Kertalkotás
**Website:** https://kertalkotas.hu
**Email:** admin@kertalkotas.hu
### 1.2 Scope of Terms and Conditions
These General Terms and Conditions (hereinafter: "Terms" or "T&C") govern the terms of use of garden construction, garden maintenance, and related services provided by Kertalkotás (hereinafter: "Service Provider").
The Terms form part of the contract between the Service Provider and the Client (hereinafter: "Parties"). By ordering a service, the Client accepts the provisions of these Terms.
### 1.3 Legal Background
These Terms are based on the following legislation:
- Hungarian Civil Code (Act V of 2013)
- Act CVIII of 2001 on Electronic Commerce Services
- Act XLVIII of 2008 on Basic Requirements of Commercial Advertising Activities
- European Union GDPR Regulation (2016/679)
## 2. Services
### 2.1 Garden Construction Services
The Service Provider performs the following garden construction works:
- Garden design and visualization plans
- Complete garden construction
- Paving, walkways, terrace construction
- Fences, pergolas, garden structures
- Plant installation, landscaping
- Irrigation system installation
- Garden lighting installation
- Pools, garden ponds construction
### 2.2 Garden Maintenance Services
- Regular garden care
- Lawn maintenance, mowing
- Plant care, pruning
- Weeding, plant protection
- Hedge trimming
- Seasonal planting works
- Winter garden care
### 2.3 Consulting and Educational Services
- Gardening courses
- Professional programs
- Individual consultation
### 2.4 Online Services
- AI-powered chat assistant (answering frequently asked questions)
- Newsletter service
- Online quote request
## 3. Contract Formation
### 3.1 Quote Request Process
1. The Client fills out a contact form on the website or via email
2. The Client provides project details, optionally attaches images or plans
3. The Service Provider responds to the quote request within 3 business days
4. If necessary, consultation on details (in-person or online)
5. The Service Provider prepares a written quote
### 3.2 Contract Conclusion
The contract may be concluded in the following ways:
- **Written order:** The Client accepts the quote in writing (email or signed document)
- **Down payment:** By paying the down payment specified in the quote
- **For courses:** Online registration and payment of participation fee
### 3.3 Quote Validity
Quotes prepared by the Service Provider are valid for 30 days, unless a different period is specified in the quote.
## 4. Prices and Payment Terms
### 4.1 Prices
- All prices are in Hungarian Forint (HUF)
- Prices include VAT (if applicable)
- Prices include labor and material costs, unless the quote states otherwise
### 4.2 Payment Methods
**For garden construction projects:**
- Down payment: 30-50% of the total amount upon contract signing
- Interim payment: according to work progress
- Final payment: upon project completion and handover
**For garden maintenance:**
- Advance payment: monthly or quarterly
- Deferred payment: by agreement
**For courses:**
- Full fee in advance upon registration
**Accepted payment methods:**
- Bank transfer
- Cash (on-site)
- Electronic payment (by agreement)
### 4.3 Late Payment
In case of late payment, the Service Provider is entitled to:
- Suspend work
- Charge late payment interest (central bank base rate + 8%)
- Withdraw from the contract in case of serious delay
## 5. Performance
### 5.1 Deadline
The performance deadline is specified in the quote or contract. The deadline is indicative and may vary in the following cases:
- Weather conditions (prolonged rain, frost, snowfall)
- Force majeure (unavoidable external cause)
- Material shortage, supplier delays
- Client modification requests
### 5.2 Site Conditions
The Client is obliged to provide:
- Access necessary for work performance
- Electricity and water connection (if required)
- Storage space for materials
- Parking facility
### 5.3 Handover
Upon work completion, a joint handover takes place, documented in a protocol. The Client inspects the quality of work during handover and submits objections in writing.
## 6. Warranty and Guarantee
### 6.1 Guarantee
The Service Provider guarantees the work performed:
- **Construction works:** 2 years (paving, structures)
- **Planted vegetation:** 1 growing season (with proper care)
- **Machines, equipment:** according to manufacturer's warranty
### 6.2 Guarantee Conditions
The guarantee is not valid if:
- The Client did not use or maintain the garden according to Service Provider's instructions
- Damage caused by third parties
- Force majeure event (natural disaster)
- Lack of regular garden maintenance (if prescribed)
### 6.3 Complaint
In case of defective performance, the Client must file a written complaint within 8 days. The Service Provider will investigate and remedy the defect within 15 days of the notification.
## 7. Liability
### 7.1 Service Provider's Liability
The Service Provider is responsible for:
- Performance according to contract
- Quality of materials used
- Professional workmanship
- Leaving the work site in order
### 7.2 Exclusion of Liability
The Service Provider is not responsible for:
- Damage resulting from groundwater level changes
- Damage during underground utility detection (if Client provided incorrect information)
- Damage caused by animals (plant gnawing, digging)
- Quality of materials provided by the Client
### 7.3 Liability Limit
The Service Provider's liability for damages is limited to a maximum of 200% of the project value, except in cases of intentional damage.
## 8. Withdrawal and Termination
### 8.1 Client's Right of Withdrawal
The Client may withdraw from the contract under the following conditions:
**Before work commencement:**
- Freely, with retention of 20% of the down payment
**After work commencement:**
- Upon reimbursement of completed work and material costs
- Administrative fee: 10%
### 8.2 Service Provider's Right of Termination
The Service Provider may terminate the contract:
- In case of Client's improper payment (after 15-day grace period)
- In case of Client's breach of contract
- Due to force majeure event
### 8.3 Mutual Agreement
The Parties may terminate the contract by mutual agreement at any time.
## 9. Courses and Programs
### 9.1 Registration
Course registration is done through online registration. Registration becomes valid upon payment of participation fee.
### 9.2 Cancellation Terms
- **30 days before program:** 100% refund
- **15-30 days before program:** 50% refund
- **Within 15 days:** no refund
### 9.3 Program Modification
The Service Provider reserves the right to modify the program date in case of force majeure or insufficient minimum attendance. In such cases, the Client receives a full refund or may register for another date.
## 10. Intellectual Property
### 10.1 Garden Plans
Garden designs and visualization plans prepared by the Service Provider are protected by copyright. The Client may use them exclusively for their own garden and may not transfer them to third parties.
### 10.2 Photos, References
The Service Provider is entitled to take photos of completed projects and use them for marketing purposes (website, social media). The Client accepts this upon contract signing, unless expressly objecting.
## 11. Online Services
### 11.1 AI Chat Assistant
The AI chat assistant available on the website is for informational purposes only. Information provided during chat does not constitute a legally binding offer.
### 11.2 Newsletter
The newsletter service is free and can be unsubscribed at any time. Data processing is governed by the Privacy Policy.
## 12. Data Protection
The processing of the Client's personal data is governed by the Privacy Policy, available at: https://kertalkotas.hu/privacy-policy
## 13. Miscellaneous Provisions
### 13.1 Communication
Communication between Parties may occur:
- By email: admin@kertalkotas.hu
- By phone: (by agreement)
- In person: (on-site consultation)
### 13.2 Written Form
Essential contract modifications are valid only in writing (email or paper-based).
### 13.3 Partial Invalidity
If any provision of these Terms becomes invalid or unenforceable, it does not affect the validity of other provisions.
## 14. Dispute Resolution
### 14.1 Negotiation
The Parties undertake to resolve disputes primarily through negotiation.
### 14.2 Mediation Board
In case of consumer disputes, the Client may turn to the Mediation Board according to their place of residence.
### 14.3 Court Proceedings
In the absence of agreement, the Parties submit to the exclusive jurisdiction of the court at the Service Provider's seat.
## 15. Final Provisions
These Terms are effective from January 1, 2025. The Service Provider reserves the right to unilaterally modify the Terms, which will be published on the website.
For ongoing contracts, the provisions of the Terms in effect at the time of contract signing apply.
**Effective Date:** January 1, 2025
---
**Kertalkotás**
https://kertalkotas.hu
admin@kertalkotas.hu
*These Terms contain the contractual conditions for services provided by Kertalkotás. By using the service, the Client accepts the above terms.*
## 1. Introductory Provisions
### 1.1 Service Provider Information
**Name:** Kertalkotás
**Website:** https://kertalkotas.hu
**Email:** admin@kertalkotas.hu
### 1.2 Scope of Terms and Conditions
These General Terms and Conditions (hereinafter: "Terms" or "T&C") govern the terms of use of garden construction, garden maintenance, and related services provided by Kertalkotás (hereinafter: "Service Provider").
The Terms form part of the contract between the Service Provider and the Client (hereinafter: "Parties"). By ordering a service, the Client accepts the provisions of these Terms.
### 1.3 Legal Background
These Terms are based on the following legislation:
- Hungarian Civil Code (Act V of 2013)
- Act CVIII of 2001 on Electronic Commerce Services
- Act XLVIII of 2008 on Basic Requirements of Commercial Advertising Activities
- European Union GDPR Regulation (2016/679)
## 2. Services
### 2.1 Garden Construction Services
The Service Provider performs the following garden construction works:
- Garden design and visualization plans
- Complete garden construction
- Paving, walkways, terrace construction
- Fences, pergolas, garden structures
- Plant installation, landscaping
- Irrigation system installation
- Garden lighting installation
- Pools, garden ponds construction
### 2.2 Garden Maintenance Services
- Regular garden care
- Lawn maintenance, mowing
- Plant care, pruning
- Weeding, plant protection
- Hedge trimming
- Seasonal planting works
- Winter garden care
### 2.3 Consulting and Educational Services
- Gardening courses
- Professional programs
- Individual consultation
### 2.4 Online Services
- AI-powered chat assistant (answering frequently asked questions)
- Newsletter service
- Online quote request
## 3. Contract Formation
### 3.1 Quote Request Process
1. The Client fills out a contact form on the website or via email
2. The Client provides project details, optionally attaches images or plans
3. The Service Provider responds to the quote request within 3 business days
4. If necessary, consultation on details (in-person or online)
5. The Service Provider prepares a written quote
### 3.2 Contract Conclusion
The contract may be concluded in the following ways:
- **Written order:** The Client accepts the quote in writing (email or signed document)
- **Down payment:** By paying the down payment specified in the quote
- **For courses:** Online registration and payment of participation fee
### 3.3 Quote Validity
Quotes prepared by the Service Provider are valid for 30 days, unless a different period is specified in the quote.
## 4. Prices and Payment Terms
### 4.1 Prices
- All prices are in Hungarian Forint (HUF)
- Prices include VAT (if applicable)
- Prices include labor and material costs, unless the quote states otherwise
### 4.2 Payment Methods
**For garden construction projects:**
- Down payment: 30-50% of the total amount upon contract signing
- Interim payment: according to work progress
- Final payment: upon project completion and handover
**For garden maintenance:**
- Advance payment: monthly or quarterly
- Deferred payment: by agreement
**For courses:**
- Full fee in advance upon registration
**Accepted payment methods:**
- Bank transfer
- Cash (on-site)
- Electronic payment (by agreement)
### 4.3 Late Payment
In case of late payment, the Service Provider is entitled to:
- Suspend work
- Charge late payment interest (central bank base rate + 8%)
- Withdraw from the contract in case of serious delay
## 5. Performance
### 5.1 Deadline
The performance deadline is specified in the quote or contract. The deadline is indicative and may vary in the following cases:
- Weather conditions (prolonged rain, frost, snowfall)
- Force majeure (unavoidable external cause)
- Material shortage, supplier delays
- Client modification requests
### 5.2 Site Conditions
The Client is obliged to provide:
- Access necessary for work performance
- Electricity and water connection (if required)
- Storage space for materials
- Parking facility
### 5.3 Handover
Upon work completion, a joint handover takes place, documented in a protocol. The Client inspects the quality of work during handover and submits objections in writing.
## 6. Warranty and Guarantee
### 6.1 Guarantee
The Service Provider guarantees the work performed:
- **Construction works:** 2 years (paving, structures)
- **Planted vegetation:** 1 growing season (with proper care)
- **Machines, equipment:** according to manufacturer's warranty
### 6.2 Guarantee Conditions
The guarantee is not valid if:
- The Client did not use or maintain the garden according to Service Provider's instructions
- Damage caused by third parties
- Force majeure event (natural disaster)
- Lack of regular garden maintenance (if prescribed)
### 6.3 Complaint
In case of defective performance, the Client must file a written complaint within 8 days. The Service Provider will investigate and remedy the defect within 15 days of the notification.
## 7. Liability
### 7.1 Service Provider's Liability
The Service Provider is responsible for:
- Performance according to contract
- Quality of materials used
- Professional workmanship
- Leaving the work site in order
### 7.2 Exclusion of Liability
The Service Provider is not responsible for:
- Damage resulting from groundwater level changes
- Damage during underground utility detection (if Client provided incorrect information)
- Damage caused by animals (plant gnawing, digging)
- Quality of materials provided by the Client
### 7.3 Liability Limit
The Service Provider's liability for damages is limited to a maximum of 200% of the project value, except in cases of intentional damage.
## 8. Withdrawal and Termination
### 8.1 Client's Right of Withdrawal
The Client may withdraw from the contract under the following conditions:
**Before work commencement:**
- Freely, with retention of 20% of the down payment
**After work commencement:**
- Upon reimbursement of completed work and material costs
- Administrative fee: 10%
### 8.2 Service Provider's Right of Termination
The Service Provider may terminate the contract:
- In case of Client's improper payment (after 15-day grace period)
- In case of Client's breach of contract
- Due to force majeure event
### 8.3 Mutual Agreement
The Parties may terminate the contract by mutual agreement at any time.
## 9. Courses and Programs
### 9.1 Registration
Course registration is done through online registration. Registration becomes valid upon payment of participation fee.
### 9.2 Cancellation Terms
- **30 days before program:** 100% refund
- **15-30 days before program:** 50% refund
- **Within 15 days:** no refund
### 9.3 Program Modification
The Service Provider reserves the right to modify the program date in case of force majeure or insufficient minimum attendance. In such cases, the Client receives a full refund or may register for another date.
## 10. Intellectual Property
### 10.1 Garden Plans
Garden designs and visualization plans prepared by the Service Provider are protected by copyright. The Client may use them exclusively for their own garden and may not transfer them to third parties.
### 10.2 Photos, References
The Service Provider is entitled to take photos of completed projects and use them for marketing purposes (website, social media). The Client accepts this upon contract signing, unless expressly objecting.
## 11. Online Services
### 11.1 AI Chat Assistant
The AI chat assistant available on the website is for informational purposes only. Information provided during chat does not constitute a legally binding offer.
### 11.2 Newsletter
The newsletter service is free and can be unsubscribed at any time. Data processing is governed by the Privacy Policy.
## 12. Data Protection
The processing of the Client's personal data is governed by the Privacy Policy, available at: https://kertalkotas.hu/privacy-policy
## 13. Miscellaneous Provisions
### 13.1 Communication
Communication between Parties may occur:
- By email: admin@kertalkotas.hu
- By phone: (by agreement)
- In person: (on-site consultation)
### 13.2 Written Form
Essential contract modifications are valid only in writing (email or paper-based).
### 13.3 Partial Invalidity
If any provision of these Terms becomes invalid or unenforceable, it does not affect the validity of other provisions.
## 14. Dispute Resolution
### 14.1 Negotiation
The Parties undertake to resolve disputes primarily through negotiation.
### 14.2 Mediation Board
In case of consumer disputes, the Client may turn to the Mediation Board according to their place of residence.
### 14.3 Court Proceedings
In the absence of agreement, the Parties submit to the exclusive jurisdiction of the court at the Service Provider's seat.
## 15. Final Provisions
These Terms are effective from January 1, 2025. The Service Provider reserves the right to unilaterally modify the Terms, which will be published on the website.
For ongoing contracts, the provisions of the Terms in effect at the time of contract signing apply.
**Effective Date:** January 1, 2025
---
**Kertalkotás**
https://kertalkotas.hu
admin@kertalkotas.hu
*These Terms contain the contractual conditions for services provided by Kertalkotás. By using the service, the Client accepts the above terms.*